When it comes to Diversity, Equity and Inclusion (DEI) we have a politically charged landscape that changes as our culture matures. Which means that what worked a few years ago needs to change today. And I’m certain what we’re doing today will need to evolve again in the future. Some
I was recently reading about how we (in healthcare) should move from the triple to the quadruple aim. The triple aim says we should improve healthcare by focusing on three things: Improving the patient experience of care (including quality and satisfaction); Improving the health of populations; and; Reducing the per capita cost of health care. And the quadruple aim adds care of the provider (of the care) to this list, which using hindsight does seem like a glaring omission. After all, it is received wisdom that you can’t take care of someone else until you take care of yourself.
Last Saturday was a doozy. What started out as a normal weekend morning – some quality time with my 2 year old and catching up on the chores I ignored most of the week – turned into a day consumed by visits to two different ERs and a pediatric urgent
In most hospital situations, there is no continuity. No one knows everything about a patient. Instead, we each know only our part of the patient’s puzzle. This fragmentation in care has increased for several reasons: First, the pandemic. Last minute quarantines, illness and more has led to unexpected team member
With COVID comes solitude and separation. And in a hospital setting it often means no family or friends. This has had profound impacts on care and reminds me of why it's so important to have loved ones near. Not just for the traditional reason: because patients and their loved ones need emotional support. But because the information family and friends carry can be crucial to care.
It’s Friday night, and I just finished up another long day of virtual meetings ending with one where I failed to explain something that I believe to be obvious, so I’m opening a bottle of wine and reflecting. How did this become standard practice? Clinicians in pretty much every hospital
Our mission has always been to bring patients and providers closer together through better designed technology. Making it easier for clinicians to #DoTheRightThing and enabling them to focus on patient care – is at the top of our priority list. Today, as we transition to our new name – CareAlign
Perhaps the biggest opportunity for improvement and reduction in error, is redesigning how clinicians communicate. Medicine is a team effort yet our tools are focused on the individual. When we take a step back and evaluate the systems through which healthcare workers communicate with each other, we are able to understand the gaps:
Perhaps the biggest opportunity for improvement and reduction in error, is redesigning how clinicians communicate. Medicine is a team effort yet our tools are focused on the individual. When we take a step back and evaluate the systems through which healthcare workers communicate with each other, we are able to understand the gaps:
Recent Research has shown that an alarming number of medical errors are based on communication gaps, either while taking patient history or during handoffs between care providers. In 2015, a benchmarking study conducted by CRICO (The Controlled Risk Insurance Company , providing coverage to Harvard affiliated medical organizations and their physicians) found that communication errors were responsible for over 1,700 deaths as well as additional costs of $ 1.7 billion, to the healthcare system.