The Critical Role Family Plays in Patient Care

With COVID comes solitude and separation. And in a hospital setting it often means no family or friends. This has had profound impacts on care and reminds me of why it's so important to have loved ones near. Not just for the traditional reason: because patients and their loved ones need emotional support. But because the information family and friends carry can be crucial to care.

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It Should Be Easy To Do the Right Thing (part 1)

Recent Research has shown that an alarming number of medical errors are based on communication gaps, either while taking patient history or during handoffs between care providers. In 2015, a benchmarking study conducted by CRICO (The Controlled Risk Insurance Company , providing coverage to Harvard affiliated medical organizations and their physicians) found that communication errors were responsible for over 1,700 deaths as well as additional costs of $ 1.7 billion, to the healthcare system.

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